AI Agents Built for Enterprise-Grade Patient Experience
AI-powered calls, texts, and monitoring automate patient engagement from intake through recovery keeping patients connected while your staff focuses on care.
Your front desk is overwhelmed by scheduling, billing, and benefits verifications...
Missed calls
32% of calls are never answered and almost always worth $150 in revenue.
No-show
Between 15% and 27% of appointments are canceled at the last minute. Every gap in the schedule = wasted time, empty chairs, lost revenue.
Inactive patients
70% of your patient list is “dormant”: customers who have already paid, trust already earned... and who never come back.
The result?
A broken schedule, stressed staff, and lost revenue.
Romulus AI voice agents handle those conversations end-to-end, booking patients, resolving billing inquiries and calling insurance companies to verify benefits.
You relieve staff burden, reduce no-shows, and create a smoother experience for patients while keeping your practice operating efficiently and profitably.
AI Front Desk
Answers inbound calls, handles questions, and routes to the right place
No more “press 1, press 2” menus; replace robotic phone trees with a conversational switchboard. Answers basic patient questions and redirects calls intelligently.
0-second wait time
Higher patient satisfaction
AI Front Desk
Answers inbound calls, handles questions, and routes to the right place
No more “press 1, press 2” menus; replace robotic phone trees with a conversational switchboard. Answers basic patient questions and redirects calls intelligently.
0-second wait time
Higher patient satisfaction
Appointment Scheduling
Books and reschedules appointments
Handles scheduling, reschedules, and cancels. Collects insurance details from patients on the same call, and logs info directly in your PMS.
60%+ of appointments scheduled
0-second wait time
89% drop in call abandonment rate
Continuous Care
Support patients between sessions with check-ins, adherence coaching, and escalation when needed.
Handles scheduling, reschedules, and cancels. Collects insurance details from patients on the same call, and logs info directly in your PMS.
85% weekly patient engagement
Cut no-show rates from 29% to under 10%
Continuous Care
Support patients between sessions with check-ins, adherence coaching, and escalation when needed.
Handles scheduling, reschedules, and cancels. Collects insurance details from patients on the same call, and logs info directly in your PMS.
85% weekly patient engagement
Cut no-show rates from 29% to under 10%
Inbound Billing Questions
Answers patients' billing questions
Handles questions like "I thought insurance paid for this?" or "Why do I see two charges in my statement" and explains charges, collects payments, and transfers to staff when needed.
60% of billing calls handled
Increase collections
50% lower cost
Built for BPOs and DSOs
Enterprise-Grade Security and Reliability
SOC 2 and HIPAA compliant with 99.99% uptime, built to meet the standards of healthcare enterprises.
HIPAA Compliant
Protects PHI with strict privacy safeguards and Business Associate Agreements
SOC 2 Type II Compliant
Independently audited security controls to safeguard sensitive healthcare data
Launch in 3 Weeks.
See Value Immediately.
Our team partners with you every step of the way
We analyze your practice
We look at calls, schedules, and patient requests together.
We tailor AI to your needs
An AI Agent Manager works with your team to configure workflows and train the agent.
Go Live & Expand
Scale AI agents to more call types, and ask why you didn’t launch AI agents before
Lower Costs. Improve Care. Automate the Boring Stuff.
Put Romulus’ AI voice agents to work — and free your team from manual calls, so they can focus on higher-value care.
20%+ Revenue Increase
Drives more appointments, tighter scheduling, and better provider utilization. Reduces denials with accurate benefit checks, prior auths, and timely claim follow-ups.
50%+ Cost Reduction
Automates phone-based workflows to slash manual effort and lower costs without sacrificing performance.
99%+ QA Accuracy
Reviews every call, delivering near-perfect accuracy at scale, outperforming human agents.
Tailor-made for Dental Clinics
Put Romulus’ AI voice agents to work and free your team from manual calls, so they can focus on higher-value care.
Frequently Asked Questions
Everything you need to know about Romulus
How does Romulus talk with patients?
Romulus uses advanced voice AI and natural language understanding to call patients just like a human assistant would. It listens, responds, and acts — whether that means rescheduling an appointment, capturing intake details, or checking in after discharge. If the patient prefers text, Romulus seamlessly switches to SMS or WhatsApp, always under the clinic's local caller ID.
Is Romulus a chatbot or a virtual assistant?
Neither — it's an engagement engine built specifically for Dental. Where chatbots end at scripted replies, Romulus runs full workflows: outreach, intake, monitoring, and coordination. Every interaction turns into a structured task or note for your care team, ready to log in your system.
How does Romulus connect with our existing systems?
Through secure APIs. Romulus integrates with most EHRs (Epic, Elation, Athena, Cerner), CRMs (Salesforce, HubSpot), and VOIP systems (Twilio, RingCentral). Even if your setup isn't modern, Romulus can still work through encrypted data syncs or reports — no full IT overhaul required.
How long does setup take?
Typical onboarding takes 2–4 weeks from workflow mapping to first live calls. You'll get help from our integration team, plus a guided setup to define scripts, compliance parameters, and reporting.
Is it compliant and secure?
Yes. Romulus is HIPAA and GDPR compliant, and every message or call is fully encrypted end-to-end. All communication logs, forms, and assessment data are traceable in an audit-ready dashboard, ensuring you stay compliant across all channels.
What measurable outcomes can we expect?
Clients consistently show: 20%+ reactivated referrals or recovered no-shows in 90 days, 10% revenue increase through better conversion and follow-up, and 45% reduction in staff time spent on manual outreach.
How does pricing work?
Straightforward pricing based on the usage of the Romulus platform and we also offer custom pricing for high-volume customers and partnerships.
What kind of support do you offer?
We provide dedicated onboarding, 24/7 monitoring, a customer success manager, and optional SLA-backed support packages for enterprise clients.
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